JobNote HelpCenter

Welcome

Welcome to the JobNote Help Center. Here you can quickly learn how to use the features, solve usage problems, clarify permission instructions and usage rules, and efficiently use the app to manage work orders.

Quick Start (Must-See for New Users)

  1. Create a New Work Order: Open the app, click the "Quick Add" button on the Tabbar, fill in the relevant work order information (such as title, notes, select customer, add services and materials), and complete the creation.
  2. Add Photos: Enter the work order details page, click "Add Photo", you can choose to take photos with the camera (work photos, payment vouchers) or select from the album. Photos are only saved to your device.
  3. Map Positioning and Navigation: After enabling location permission, click "Mark Location" in the work order to mark the work order site location via Apple Maps, and click Navigation to go there.
  4. Work Order Management: You can view all work orders on the homepage, click to edit or delete; once deleted, it cannot be recovered. It is recommended to export and back up important work orders in advance.
  5. Full Export Backup and Import Recovery: Enter the app settings, find "Full Export" to export all work order (text) and photo data with one click to complete full backup; on a new device, you can restore all backup data through "Full Import" (only supports files exported by this app) to achieve full import recovery.

Permission Usage Instructions

All permissions of this app are only used to ensure the normal use of core functions and strictly protect user privacy. The specific instructions are as follows:

  1. Location Permission: Only used for marking work order site location and Apple Maps navigation. It will not continuously locate in the background, track, or share with third parties.
  2. Camera Permission: Only used for taking work photos and payment voucher photos at the work site. Photos are only saved to your device, not uploaded or collected.
  3. Photo Album Permission: Only used to select photos from your device's album to insert into work orders. It will not read or collect other irrelevant photos in the album.

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Note: All permissions can be turned off in the phone system settings at any time. After turning off, the corresponding functions cannot be used, but it does not affect the basic work order text recording function.

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Frequently Asked Questions (FAQ with Complete Answers)

  1. Will the developer save my work order and photo data in the background? No. All your work order text, work photos, payment voucher photos, and location records are only saved locally on your phone. The developer has no background server storage and will not collect, view, or share any of your personal data.
  2. How to migrate work order and photo data when changing phones? This app's iCloud only synchronizes work order text records, not any photo files. To migrate complete data (work orders + all photos) across devices, please use the "Full Export and Full Import" function in the app to migrate all records and photos to the new device with one click, and restore all data through full import.
  3. Can I turn off location, camera, and photo album permissions? Yes. You can turn off the corresponding permissions in the phone system settings at any time; after turning off, functions related to map navigation and photo taking/uploading will be unavailable, but the basic work order text recording function can still be used normally.
  4. What are the usage limits of the free version? The free version has limits on the number of work orders and some advanced functions. A one-time purchase can permanently unlock all functions, with no subscription, no time limit, and no additional subsequent fees.